Review · USA SHORE EXCURSIONS
Juneau Shore Excursion: Mendenhall Glacier Guided Hike
This is a glacier day with a serious hike attached. The six-hour Mendenhall Glacier Guided Hike takes you well beyond the easy viewpoint, through Tongass rainforest, over steep bedrock, and toward broad views of the ice and Nugget Falls. I like the small groups, capped at 12 people, and I like that the guide supplies rain gear, a backpack, water, snacks, and required permits.
The catch is important: this is not currently a glacier-trekking tour. You hike to a glacier viewing area, but the experience does not include walking on Mendenhall Glacier or exploring its edge. I also would not call the hike suitable for most casual sightseers. You need sturdy boots, good balance, and enough stamina for roughly 7 to 8 miles over uneven ground.
Key points to know before booking

- The real attraction is the route: You pass through Sitka spruce and hemlock forest, streams, bedrock, steep sections, and glacial formations before reaching the viewpoint.
- Expect a demanding day: The hike can take up to four hours of walking, with the full outing lasting about six hours and sometimes longer.
- Small groups help: A maximum of 12 people gives the guide more room to adjust the pace and help on slick or rocky sections.
- Rain gear and snacks are supplied: You receive a backpack, rain jacket, rain pants, bottled water, a hearty snack, and other equipment as needed.
- You must bring proper boots: Sturdy hiking boots with good ankle support are required for rough, uneven terrain.
- Weather changes the experience: Rain can make streams and rocks harder to cross, and the time at the glacier viewpoint depends on weather and group pace.
From the cruise docks to the West Glacier Trailhead

The outing begins near the base of the Mount Roberts Tramway, at the centralized downtown meeting point marked by the C sign. It is between the tramway and the green Taku Smokeries building, which makes it fairly easy to find if you are coming from a cruise ship.
From there, you ride in a van to the company’s main office. This is where you complete the gear orientation and receive the supplied equipment. You should tell the operator your clothing sizes in advance so the rain jacket and pants fit properly.
The transport portion takes about 45 minutes in total, including the ride back downtown later. If you are staying at a major hotel in the Mendenhall Valley, direct pickup may be available. If you have your own car, you need to arrange the meeting location with the company ahead of time.
This setup is practical, though it does add a little ceremony before the hike begins. You are not stepping straight from the ship onto the trail. You first meet the guide, sort out gear, sign a release of liability form, and then travel to the trailhead. That extra time is worthwhile because Juneau weather can change quickly, and the provided rain gear matters.
More Nature Shore Excursions in the USA
- Hilo Shore Excursion: Volcanoes National Park & Black Sand Beach
★ 4.5 · 2,338 reviews - Hilo Shore Excursion: Active Volcano, Lava Tube, Waterfall and Gardens
★ 5.0 · 393 reviews - Ketchikan Shore Excursion: Rainforest Canopy Ropes and Zipline Adventure Park
★ 5.0 · 390 reviews
Three and a half miles through Tongass rainforest
The hike starts at the West Glacier Trailhead and follows about 3.5 miles through the Tongass National Forest. The first mile is the friendliest part of the walk, with a maintained path and some switchbacks. It is a good chance to settle into your boots and get used to the pack.
The forest is a major part of the experience, not filler before the glacier. You walk beneath towering Sitka spruce and hemlock in one of the world’s largest temperate rainforests. In wet weather, the forest feels especially Alaskan: dripping branches, muddy footing, running water, and low clouds around the mountains.
After the opening stretch, the route becomes much rougher. You move onto bedrock, steep sections, and uneven ground. Some portions may require careful hand and foot placement rather than a simple walking rhythm. A walking stick can help, but it does not remove the need for balance.
The advertised route descriptions vary slightly on total distance, with figures around 7 miles, 7.5 miles, and 8 miles round-trip. I would plan for the upper end. The difference depends on the exact route, group pace, weather, and conditions near the glacier.
The hard middle section: bedrock, streams, and steep footing

This is where the tour separates itself from an ordinary walk to a scenic overlook. You may cross streams, work around slick rocks, and climb over or around natural obstacles. One account describes water several inches deep during very wet conditions, while another mentions slick rock and rocky sections near the final viewing area.
Those details are useful warnings. You should not arrive in sneakers and hope the provided rain pants will save the day. You need sturdy hiking boots with ankle support, and you should be comfortable walking on uneven, wet ground for hours.
The backpack is another factor. It weighs about 10 to 15 pounds once loaded with water, snacks, and extra clothing. That is not an expedition pack, but it becomes noticeable on steep ground. Pack only what you need and use the supplied gear wisely.
I like the way the small-group format fits this kind of route. Guides can stop to help with a tricky crossing, offer a hand on a rocky step, or let the group pause without holding up a busload of people. Past guides praised in the feedback include Heather, Hallie, Brad, Katie, Emma, Sam, Madisyn, Kit, Casey, Travis, and Connor. The common thread is attentive guiding and steady support on demanding terrain.
Still, the guide cannot turn a strenuous hike into an easy one. You should be able to hike for up to four hours and handle a full day of outdoor activity. The minimum age is 10, although private trips may be customized for children ages 8 and 9.
Reaching the Mendenhall Glacier viewpoint
After the forest and bedrock sections, the route opens toward Mendenhall Glacier. The stop at the viewpoint is listed at about 30 minutes for photos, snacks, and wide views of the ice.
This is the emotional payoff of the hike. You have earned a different perspective from the main visitor area, and the route gives you a closer look at crevasses, glacial formations, and Nugget Falls. The guide can also explain how the glacier has changed and point out features that are easy to miss when you are simply taking a quick photo.
Set your expectations carefully. The current tour details state that you do not trek on the glacier or explore around its edge. Some older experiences describe glacier walking, ice caves, microspikes, and technical climbing, but those accounts do not match the current description. If stepping onto the ice is your main goal, this is the wrong tour to book.
The glacier itself is also changing. One account describes a dramatic retreat from the trailhead area over the past century, with the rate of melting increasing. That gives the viewpoint more meaning than a pretty photo stop. You are looking at a natural feature that is still moving and shrinking, and the guide may help put that change into local context.
Time at the viewpoint is not guaranteed to be exactly 30 minutes. Weather, trail conditions, and the pace of the group all affect how long you stay. If the group moves slowly, the guide may need to shorten the viewing stop to keep the outing on schedule.
Same port, a different day ashore:
- Skagway Shore Excursion: Full-Day Tour of the Yukon
★ 5.0 · 799 reviews - Skagway Shore Excursion: Half-Day Tour to the Yukon Border and Suspension Bridge
★ 5.0 · 543 reviews - Juneau Shore Excursion: Helicopter Tour and Guided Icefield Walk
★ 5.0 · 536 reviews - Skagway Shore Excursion Chilkoot Trail Hike and Float Tour
★ 5.0 · 513 reviews
The return hike and port timing
After snacks and photos, you retrace the route for roughly 3.5 miles through the forest. The return is not simply an easy cooldown. Tired legs make slick rocks, steep descents, and stream crossings more demanding.
I would save some energy for the way back. Many people focus so hard on reaching the glacier that they forget they still need to hike out. Use trekking poles or a walking stick if offered, keep your hands free where possible, and take careful steps on downhill sections.
The tour ends back at the downtown meeting point near the Mount Roberts Tramway. The company is used to working with cruise passengers and plans transport around the outing, but no shore excursion can remove every timing risk. If you are worried about missing the ship, choose an early departure when available and leave a generous buffer before all-aboard time.
A useful point from the feedback is that guides have shown groups the timing plan and worked hard to return them on schedule. That is reassuring, but you should still avoid booking a late tour if your ship leaves soon after the scheduled return.
What the price includes at $234.09
At $234.09 per person, this is one of Juneau’s pricier half-day shore activities. The value depends on what you want from Alaska.
You are paying for a professional guide, transportation from the downtown meeting point, Forest Service permits, rain jacket and pants, a backpack, bottled water, a hearty snack, and equipment suited to the conditions. You also get a small group rather than a large coach-based outing.
That package can make sense if you would otherwise need to rent rain gear, buy food, arrange transport, and find your own way across rough terrain. The guide is also a major part of the value. On this route, route-finding and help over difficult sections are not minor extras.
I would not book it simply because the price includes equipment. The central question is whether you want a challenging rainforest hike to a glacier viewpoint. If you mainly want a quick glacier photo, less strenuous options in Juneau will likely suit you better.
Weather, clothing, and fitness advice
Juneau is famously wet, and rain can turn a demanding trail into a very demanding one. The tour provides rain jacket and pants, but you still need moisture-resistant layers, warm clothing, and boots that remain comfortable for many hours.
Wear clothing you can adjust as your effort and the weather change. Bring gloves if you tend to get cold, and consider extra socks. The supplied water may not be enough for everyone on such a long, strenuous outing, so ask the operator what water capacity is available and follow its packing instructions.
You must disclose medical conditions, allergies, or physical limitations that could make the trip harder. Pregnant guests are not permitted because of the inherent risks and rough route.
The tour requires a minimum of four participants. If that number is not reached, the departure can be changed or canceled. The maximum is 12 people, though a smaller group is possible and can make the hike feel much more personal.
Who should book this hike

I would recommend this experience to you if you:
- Regularly hike on uneven ground
- Can manage several hours of walking with a 10 to 15 pound pack
- Enjoy forests, streams, rocks, and changing conditions as much as the glacier view
- Want a small-group outing with close guide support
- Understand that the route may be wet, steep, and tiring
- Prefer an active day to a simple sightseeing stop
I would be cautious if you have limited hiking experience, poor balance, joint problems, or little tolerance for rain. The phrase suitable for most ages and abilities should not be read as easy. The physical requirements are much clearer: good fitness, strong hiking ability, and sturdy boots.
The experience has earned a 4.9 rating, with 97 percent of participants recommending it. That praise centers on the guides, group size, scenery, snacks, and sense of adventure. The one major complaint is also fair: anyone expecting a glacier trek may feel misled if they reach only the viewing area.
Should you book the Mendenhall Glacier Guided Hike?
Book it if you want the journey as much as the destination. The rainforest, bedrock, streams, glacial formations, and guide support make this a full Alaskan outing rather than a quick stop at a viewpoint.
Skip it if your dream is to walk on the glacier itself. The current experience takes you to a glacier vista, not onto the ice. At $234.09, I think the tour offers good value for fit hikers who want a small group, supplied gear, and a serious route through Tongass rainforest. For casual sightseers, it is too long and too strenuous.
Free cancellation is available until 24 hours before the start time. If poor weather cancels the trip, or the minimum group size is not met, you can receive a different date or a full refund.
FAQ
How long does the Mendenhall Glacier Guided Hike last?
The excursion lasts approximately six hours, though some past outings have taken closer to seven or eight hours. Hiking time can change with weather, route conditions, and group pace.
How far do you hike?
You should plan to hike about 7 to 8 miles round-trip. The route is described as roughly 3.5 to 4 miles each way.
Does the tour include walking on Mendenhall Glacier?
No. The current tour information states that the experience takes you to a glacier viewing area and does not include trekking on the glacier or exploring near its edge.
What equipment is provided?
The tour provides a backpack, rain jacket, rain pants, bottled water, a hearty snack, Forest Service permits, and additional equipment as needed for the outing.
What should I wear?
You need sturdy hiking boots with good ankle support. Wear layers and bring any extra clothing you may need for changing weather and temperatures.
Where does the tour meet?
The downtown meeting point is at the C sign near the cruise ship docks, between the Mount Roberts Tramway and the green Taku Smokeries building.
Is hotel pickup available?
Pickup may be available from major hotels in Juneau’s Mendenhall Valley. You should contact the operator to confirm the arrangement.
Is there a minimum age?
The minimum age is 10. Private trips may be customized for children ages 8 and 9.
Can pregnant guests participate?
No. Pregnant guests are not permitted because of the risks associated with the route and terrain.
More Walks and Hikes in the USA
- Juneau Shore Excursion: Mendenhall Glacier Canoe, Paddle and Hike
★ 5.0 · 75 reviews - From Olden: Briksdal Glacier Guided Hiking Shore Excursion
★ 4.5 · 123 reviews
Just added around the USA
- Private luxury shore excursion Skagway, AK to Emerald Lake, Yukon.★ 5.0 · 42 reviews
- New York City Shore Excursion: Post-Cruise Half-Day Private Tour★ 4.5 · 11 reviews
- Private Shore Excursion Hilo Volcanoes National Park up to 10 PPL★ 5.0 · 36 reviews
- Private Charter Scenic Wildlife Excursion for Cruise Passengers★ 5.0 · 17 reviews
- Kauai Cruise Ship Excursion: Wailua River & Fern Grotto★ 4.0 · 58 reviews
- Cruise Ship with Direct “Pier Pick Up” All Fee’s Included★ 5.0 · 61 reviews
- Seward Shore Excursion: Pre- or Post-Cruise Kenai Fjords National Park Tour★ 5.0 · 59 reviews
- Helicopter to a Dogsledding Experience with a Glacier Landing★ 4.5 · 60 reviews
USA Shore Excursions, compared.

Hilo Shore Excursion: Volcanoes National Park & Black Sand Beach
Read our review →
Half-Day Tour to the Yukon Border and Suspension Bridge
Read our review →
Skagway Shore Excursion Chilkoot Trail Hike and Float Tour
Read our review →
Hilo Shore Excursion: Active Volcano, Lava Tube, Waterfall and Gardens
Read our review →
Ketchikan Shore Excursion: Rainforest Canopy Ropes and Zipline Adventure Park
Read our review →Browse the lists this tour appears in



